Greystar Settles Lawsuit for $7 Million Over Rent-Setting Algorithms

Extended summary

Published: 21.11.2025

Introduction

Greystar, recognized as the largest landlord in the United States, has agreed to a settlement of $7 million with nine states following allegations regarding its use of rent-setting algorithms. These algorithms have been criticized for contributing to the escalation of housing costs, prompting legal action from state officials. This settlement is part of a broader trend of antitrust lawsuits aimed at companies like RealPage, which provide similar software solutions to property management firms.

Details of the Settlement

The proposed settlement was filed in a federal court in North Carolina and is still pending approval from a judge. This agreement comes in the wake of increasing scrutiny over how technology influences rental pricing and housing affordability. California Attorney General Rob Bonta emphasized the illegality of collusion, whether through informal agreements or algorithmic methods, stating that such practices exacerbate the affordability crisis faced by many families across the nation.

Implications for Greystar

As part of the settlement, Greystar has committed to discontinuing the use of software that utilizes confidential data from other landlords to determine rental prices. This move follows a separate $50 million settlement reached last month concerning a class-action lawsuit related to its use of RealPage’s software. Additionally, in August, Greystar entered into a non-monetary agreement with the Department of Justice to cease similar practices deemed harmful to market competition.

Reactions from Stakeholders

In a statement following the settlement announcement, Greystar expressed satisfaction with the resolution and reaffirmed its commitment to serving its residents and clients. Meanwhile, RealPage, based in Texas, has maintained that its software is utilized in less than 10% of U.S. rental units and that its pricing suggestions are not always followed. The company has denied any wrongdoing, asserting that the root cause of rising rents is primarily a shortage of housing supply rather than its software’s influence.

Wider Context and Legislative Response

The ongoing legal challenges against rent-setting algorithms are part of a larger movement among states and cities to regulate the use of technology in rental pricing. Recently, governors from California and New York enacted laws aimed at curtailing the use of such software, reflecting growing concerns about its impact on housing affordability. Additionally, cities like Philadelphia and Seattle have implemented ordinances to regulate these practices, indicating a significant shift in how rental markets may be governed in the future.

Conclusion

The settlement between Greystar and the nine states marks a pivotal moment in the ongoing battle over housing affordability and the role of technology in real estate markets. As more jurisdictions take action against the use of rent-setting algorithms, the landscape of property management and rental pricing may undergo substantial changes. This case underscores the urgent need for accountability in the housing sector and highlights the broader implications of technology on economic equity and access to affordable housing.

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