Shein Under Investigation for Selling Controversial Dolls in France

Extended summary

Published: 03.11.2025

Introduction

Shein, the fast fashion retailer, has come under scrutiny in France for allegedly selling dolls that resemble childlike figures, prompting the country's consumer protection agency to take action. The Directorate General for Competition, Consumer Affairs and Fraud Control (DGCCRF) has reported the company to legal authorities, raising serious concerns about the implications of such products on child safety and legality. This incident has surfaced just as Shein prepares to launch its first permanent physical store in Paris, highlighting the challenges the company faces in maintaining its reputation amid ongoing controversies.

Accusations and Immediate Actions

The DGCCRF has specifically noted that the online listings for these dolls suggest a troubling resemblance to child pornography, making it difficult to interpret the nature of the products otherwise. In response to these allegations, Shein stated that the items in question were promptly removed from their platform upon discovery of the issues. The company is currently investigating how these listings bypassed their internal screening processes and has committed to a thorough review of their marketplace to eliminate any similar items that may be offered by third-party vendors.

Legal and Regulatory Implications

The seriousness of the situation is underscored by the legal ramifications involved. The DGCCRF has warned that the distribution of child pornography via electronic platforms can lead to severe penalties, including imprisonment for up to seven years and fines reaching €100,000 (approximately £88,000). This legal backdrop adds a layer of urgency to Shein's response as they seek to mitigate potential fallout from this incident.

Controversy Surrounding Shein's Operations

This incident occurs in the context of broader criticisms aimed at Shein regarding its labor practices and environmental impact. The company has faced backlash for its fast fashion model, which is often linked to unsustainable practices and poor working conditions. As Shein prepares to open its new store in BHV Marais, a historic Parisian department store, the juxtaposition of this launch with the recent allegations raises questions about the brand’s ethical standing and consumer trust.

Previous Legal Challenges

In addition to the current allegations, Shein has recently encountered significant legal challenges, including a hefty €150 million (£132 million) fine imposed by France's data protection authority for failing to secure user consent regarding cookie usage on its website. The company has contested this fine, labeling it as "wholly disproportionate" and suggesting it is politically motivated. These ongoing legal issues illustrate the mounting scrutiny Shein faces from regulatory bodies in France.

Conclusion

The allegations against Shein regarding the sale of childlike dolls reflect a critical moment for the company as it navigates legal challenges and public perception. The fast fashion industry is increasingly under the microscope for ethical practices, and incidents like this can significantly impact consumer trust. As Shein moves forward with its expansion into physical retail, the brand's ability to address these issues effectively will be crucial not only for its reputation but also for its long-term viability in a competitive market increasingly focused on sustainability and ethical standards.

Source: BBC News

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